Terms of Service
Please read these terms carefully before using our services
Effective Date: January 1, 2025 | Version 1.0
By using FuchsTravels, you agree to these Terms of Service and our Privacy Policy.
IMPORTANT: FuchsTravels is a Marketplace Platform
FuchsTravels IS NOT a tour operator. We are a marketplace platform that connects independent tour organizers with travelers.
Key Points You Must Understand:
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Tour Organizers are Independent Contractors: All tour organizers on our platform are independent businesses, NOT employees or agents of FuchsTravels.
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We Do Not Operate Tours: FuchsTravels does not plan, operate, or conduct any tours. We provide the technology platform for bookings.
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Direct Relationship: When you book a tour, you enter into a direct contract with the tour organizer, not with FuchsTravels.
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Limited Liability: FuchsTravels is not responsible for the acts, errors, omissions, representations, warranties, breaches, or negligence of any tour organizer.
FuchsTravels IS NOT LIABLE FOR:
- • Injuries, deaths, or damages during tours
- • Tour cancellations or changes by organizers
- • Quality of tour services or experiences
- • Disputes between travelers and tour organizers
- • Weather, natural disasters, or force majeure events
- • Lost, damaged, or stolen property during tours
- • Failure of tour organizers to meet their obligations
- • Any incidents occurring during tour activities
By using FuchsTravels, you acknowledge and agree that:
- You are booking directly with independent tour organizers
- FuchsTravels is solely a booking platform
- You assume all risks associated with tour participation
- You will look solely to the tour organizer for any claims
- You release FuchsTravels from all tour-related liability
We strongly recommend purchasing comprehensive travel insurance and thoroughly researching tour organizers before booking.
1. Acceptance of Terms
By accessing or using FuchsTravels ("Service"), you agree to be bound by these Terms of Service ("Terms").
If you disagree with any part of these terms, you may not access the Service.
2. Eligibility
You must meet the following requirements to use our Service:
- You must be at least 16 years old
- You must have the legal capacity to enter into binding contracts
- You must not be prohibited from using the Service under applicable laws
- If booking on behalf of others, you must have authority to accept these Terms for them
3. User Accounts
Account Creation
- You must provide accurate, current, and complete information
- You are responsible for maintaining account security
- You must notify us immediately of any unauthorized use
- One person may not maintain multiple accounts
Account Responsibilities
You are responsible for all activities that occur under your account. We are not liable for any loss
or damage arising from your failure to comply with account security requirements.
4. Bookings and Payments
Booking Process
- All bookings are subject to availability and confirmation
- Prices are subject to change until booking is confirmed
- You must provide accurate participant information
- Special requirements must be communicated at booking
Payment Terms
- Full payment is required to confirm booking unless otherwise specified
- We accept major credit cards and other specified payment methods
- All payments are processed securely through third-party providers
- Prices are displayed in USD unless otherwise noted
Travel Insurance
We strongly recommend purchasing comprehensive travel insurance. FuchsTravels is not responsible for
costs incurred due to trip cancellation, medical emergencies, or other unforeseen circumstances.
5. Cancellation and Refund Policy
Standard Cancellation Policy
- 30+ days before departure: Full refund minus processing fee
- 15-29 days before departure: 50% refund
- 7-14 days before departure: 25% refund
- Less than 7 days: No refund
Organizer Cancellations
If a tour is cancelled by the organizer, you will receive a full refund. We are not responsible for
any additional costs incurred (flights, accommodation, etc.).
Force Majeure
Neither party shall be liable for cancellations due to force majeure events including but not limited to:
natural disasters, war, terrorism, epidemic, government actions, or other unforeseeable circumstances.
6. Tour Organizer Terms
If you are a tour organizer using our platform, you additionally agree to:
- Provide accurate tour descriptions and pricing
- Maintain appropriate licenses and insurance
- Comply with all local laws and regulations
- Deliver services as described in tour listings
- Respond promptly to customer inquiries
- Maintain professional standards of conduct
Commission and Fees
Organizers agree to pay FuchsTravels a commission of 15% on all bookings made through the platform.
Additional fees may apply for premium features or services.
7. User Content
Content License
By posting content on FuchsTravels, you grant us a non-exclusive, worldwide, royalty-free license to use,
reproduce, modify, and distribute your content in connection with the Service.
Content Standards
You agree not to post content that:
- Infringes intellectual property rights
- Contains false or misleading information
- Is defamatory, offensive, or harmful
- Violates privacy rights
- Promotes illegal activities
8. Prohibited Activities
You agree not to:
- Use the Service for any unlawful purpose
- Impersonate any person or entity
- Interfere with or disrupt the Service
- Attempt to gain unauthorized access to any part of the Service
- Use automated systems to access the Service without permission
- Collect user information without consent
- Post spam or unsolicited promotional content
- Circumvent any security measures
9. Limitation of Liability
IMPORTANT:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, FUCHSTRAVELS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL,
SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED
DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.
Our total liability shall not exceed the amount you paid to FuchsTravels in the twelve (12) months
preceding the claim.
10. Indemnification
You agree to indemnify and hold harmless FuchsTravels, its affiliates, and their respective officers,
directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses
arising from your use of the Service or violation of these Terms.
11. Termination
We may terminate or suspend your account immediately, without prior notice or liability, for any reason,
including breach of these Terms. Upon termination, your right to use the Service will cease immediately.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of California, United States,
without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of
San Francisco County, California.
13. California Seller of Travel
California Seller of Travel Registration
FuchsTravels is registered with the California Attorney General as a Seller of Travel.
Registration Information:
- CST Registration Number: PENDING
- Registration Status: Application in Process
- Bond Amount: $50,000 (as required by California law)
- Bond Purpose: Consumer protection for travel services
Important Disclosure:
This registration is NOT an endorsement by the State of California.
The California Seller of Travel registration does not constitute approval, endorsement, or recommendation by the State of California.
Your Rights Under California Law
As a California Seller of Travel, we are required to:
- Maintain a trust account or bond for consumer protection
- Provide clear disclosure of all fees and charges
- Honor refund policies as stated in our terms
- Maintain records of all transactions
- Comply with California travel consumer protection laws
Consumer Complaints
For complaints regarding travel services, you may contact:
California Attorney General's Office
Public Inquiry Unit
P.O. Box 944255
Sacramento, CA 94244-2550
Phone: (916) 210-6276
Website: oag.ca.gov
Note: While we facilitate bookings as a registered Seller of Travel, individual tour organizers may have their own separate registrations and licenses. Always verify the credentials of your chosen tour organizer.
14. Changes to Terms
We reserve the right to modify these Terms at any time. If we make material changes, we will notify you
by email or by posting a notice on the Service. Your continued use of the Service after changes
constitutes acceptance of the modified Terms.
By using FuchsTravels, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.