Terms of Service

Please read these terms carefully before using our services

Effective Date: January 1, 2025 | Version 1.0

By using FuchsTravels, you agree to these Terms of Service and our Privacy Policy.

IMPORTANT: FuchsTravels is a Marketplace Platform

FuchsTravels IS NOT a tour operator. We are a marketplace platform that connects independent tour organizers with travelers.

Key Points You Must Understand:

  • Tour Organizers are Independent Contractors: All tour organizers on our platform are independent businesses, NOT employees or agents of FuchsTravels.
  • We Do Not Operate Tours: FuchsTravels does not plan, operate, or conduct any tours. We provide the technology platform for bookings.
  • Direct Relationship: When you book a tour, you enter into a direct contract with the tour organizer, not with FuchsTravels.
  • Limited Liability: FuchsTravels is not responsible for the acts, errors, omissions, representations, warranties, breaches, or negligence of any tour organizer.

FuchsTravels IS NOT LIABLE FOR:

  • • Injuries, deaths, or damages during tours
  • • Tour cancellations or changes by organizers
  • • Quality of tour services or experiences
  • • Disputes between travelers and tour organizers
  • • Weather, natural disasters, or force majeure events
  • • Lost, damaged, or stolen property during tours
  • • Failure of tour organizers to meet their obligations
  • • Any incidents occurring during tour activities

By using FuchsTravels, you acknowledge and agree that:

  1. You are booking directly with independent tour organizers
  2. FuchsTravels is solely a booking platform
  3. You assume all risks associated with tour participation
  4. You will look solely to the tour organizer for any claims
  5. You release FuchsTravels from all tour-related liability

We strongly recommend purchasing comprehensive travel insurance and thoroughly researching tour organizers before booking.

1. Acceptance of Terms

By accessing or using FuchsTravels ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

2. Eligibility

You must meet the following requirements to use our Service:

  • You must be at least 16 years old
  • You must have the legal capacity to enter into binding contracts
  • You must not be prohibited from using the Service under applicable laws
  • If booking on behalf of others, you must have authority to accept these Terms for them

3. User Accounts

Account Creation

  • You must provide accurate, current, and complete information
  • You are responsible for maintaining account security
  • You must notify us immediately of any unauthorized use
  • One person may not maintain multiple accounts

Account Responsibilities

You are responsible for all activities that occur under your account. We are not liable for any loss or damage arising from your failure to comply with account security requirements.

4. Bookings and Payments

Booking Process

  • All bookings are subject to availability and confirmation
  • Prices are subject to change until booking is confirmed
  • You must provide accurate participant information
  • Special requirements must be communicated at booking

Payment Terms

  • Full payment is required to confirm booking unless otherwise specified
  • We accept major credit cards and other specified payment methods
  • All payments are processed securely through third-party providers
  • Prices are displayed in USD unless otherwise noted

Travel Insurance

We strongly recommend purchasing comprehensive travel insurance. FuchsTravels is not responsible for costs incurred due to trip cancellation, medical emergencies, or other unforeseen circumstances.

5. Cancellation and Refund Policy

Standard Cancellation Policy

  • 30+ days before departure: Full refund minus processing fee
  • 15-29 days before departure: 50% refund
  • 7-14 days before departure: 25% refund
  • Less than 7 days: No refund

Organizer Cancellations

If a tour is cancelled by the organizer, you will receive a full refund. We are not responsible for any additional costs incurred (flights, accommodation, etc.).

Force Majeure

Neither party shall be liable for cancellations due to force majeure events including but not limited to: natural disasters, war, terrorism, epidemic, government actions, or other unforeseeable circumstances.

6. Tour Organizer Terms

If you are a tour organizer using our platform, you additionally agree to:

  • Provide accurate tour descriptions and pricing
  • Maintain appropriate licenses and insurance
  • Comply with all local laws and regulations
  • Deliver services as described in tour listings
  • Respond promptly to customer inquiries
  • Maintain professional standards of conduct

Commission and Fees

Organizers agree to pay FuchsTravels a commission of 15% on all bookings made through the platform. Additional fees may apply for premium features or services.

7. User Content

Content License

By posting content on FuchsTravels, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and distribute your content in connection with the Service.

Content Standards

You agree not to post content that:

  • Infringes intellectual property rights
  • Contains false or misleading information
  • Is defamatory, offensive, or harmful
  • Violates privacy rights
  • Promotes illegal activities

8. Prohibited Activities

You agree not to:

  • Use the Service for any unlawful purpose
  • Impersonate any person or entity
  • Interfere with or disrupt the Service
  • Attempt to gain unauthorized access to any part of the Service
  • Use automated systems to access the Service without permission
  • Collect user information without consent
  • Post spam or unsolicited promotional content
  • Circumvent any security measures

9. Limitation of Liability

IMPORTANT:

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FUCHSTRAVELS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

Our total liability shall not exceed the amount you paid to FuchsTravels in the twelve (12) months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless FuchsTravels, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses arising from your use of the Service or violation of these Terms.

11. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the Service will cease immediately.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of California, United States, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of San Francisco County, California.

13. California Seller of Travel

California Seller of Travel Registration

FuchsTravels is registered with the California Attorney General as a Seller of Travel.

Registration Information:

  • CST Registration Number: PENDING
  • Registration Status: Application in Process
  • Bond Amount: $50,000 (as required by California law)
  • Bond Purpose: Consumer protection for travel services

Important Disclosure:

This registration is NOT an endorsement by the State of California.

The California Seller of Travel registration does not constitute approval, endorsement, or recommendation by the State of California.

Your Rights Under California Law

As a California Seller of Travel, we are required to:

  • Maintain a trust account or bond for consumer protection
  • Provide clear disclosure of all fees and charges
  • Honor refund policies as stated in our terms
  • Maintain records of all transactions
  • Comply with California travel consumer protection laws

Consumer Complaints

For complaints regarding travel services, you may contact:

California Attorney General's Office

Public Inquiry Unit

P.O. Box 944255

Sacramento, CA 94244-2550

Phone: (916) 210-6276

Website: oag.ca.gov

Note: While we facilitate bookings as a registered Seller of Travel, individual tour organizers may have their own separate registrations and licenses. Always verify the credentials of your chosen tour organizer.

14. Changes to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email or by posting a notice on the Service. Your continued use of the Service after changes constitutes acceptance of the modified Terms.

15. Contact Information

For questions about these Terms of Service, please contact us:

  • Email: legal@fuchstravels.com
  • Phone: +1-555-FUCHS-01
  • Address: 123 Photography Lane, San Francisco, CA 94102
  • Business Hours: Monday-Friday, 9 AM - 5 PM PST

By using FuchsTravels, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

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FuchsTravels Assistant

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I'm your AI assistant, here to help you discover amazing photography tours, answer questions about bookings, and provide travel recommendations.